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Privacy Policy

This policy describes how Jackson Residents Directory handles information connected with use of this private reference service.

Information You Submit

We may receive information you send in a support request, such as a name, email address, and the details needed to understand the question. Do not send government identifiers, full birth dates, account numbers, or protected addresses through a general inquiry.


Automatic Technical Data

Like most online services, the site and its providers may receive technical information such as browser type, device data, IP address, pages visited, and timestamps. That data is used for operation, security, and service measurement.


How Information Is Used

Information may be used to operate, protect, maintain, and improve the service, respond to a message, investigate misuse, or comply with a legal obligation. We do not use a general inquiry to obtain an official Jackson record for a user.


External Services

Links, public portals, and sponsored search tools operate under their own privacy notices. A visit to Jackson County, City of Jackson, Michigan, court, library, or third-party service is governed by that destination's practices, not this policy.


Service Providers and Legal Requests

Providers that host, secure, analyze, or support the service may process data only as needed for their work. Information may also be disclosed when required by law, to protect rights or safety, or in connection with a lawful business transfer.


Security Practices

Reasonable administrative and technical safeguards are used, but no internet transmission or storage method is fully secure. Use the official custodian channel for a certified copy or restricted government record.


Children

The service is not directed to children under 18, and we do not knowingly collect personal information from children. Contact us if you believe a child provided information through the service.


Privacy Choices and Michigan Law

You may ask about personal information submitted directly to this service, subject to applicable law. The research for this Jackson build did not verify an enacted comprehensive Michigan consumer privacy or data-broker statute, so this policy does not claim one. Public-record access remains subject to Michigan FOIA, 1976 PA 442, MCL 15.231-.246, and source-specific limits. Michigan Address Confidentiality Program protections arise under 2020 PA 301, MCL 780.851 et seq.; protected addresses must not be used through this service.


Policy Revisions

We may revise this policy by posting an updated version here. Continued use after the effective posting date is subject to the revised policy.